We our consistent with each job in Rusk County

2/13/2019 (Permalink)

At SERVPRO of Barron, Dunn & Rusk Counties we maintain consistency on each job and have a system in place know as the Job File Process.  This insures each job is done accurately and shows the details of each loss. 

These are a few of the steps that we do to insure our customer of a job well done:

-we document the First Notice of Loss(FNOL) the shows the preparation that goes into each job including the proper technicians and equipment.

-we have the customer sign the authorization to perform this is signed by the customer to tell us it's "ok" to go along with services.

-we then provide an information from that answers frequently asked questions.

-in an emergency a report of Water Damage Emergency Services Report will say what we did to mitigate the loss.

-a report will list the usage of equipment and the progress of the drying process so that we comply with the IICRC standards.

-the last file process would be a Certificate of Satisfaction.  This is filled out by the customer to provide that they were satisfied with the work performed.

As you can see we take your water damage seriously to prevent further damage to your home.  If you want to be satisfied with your water restoration give us a call at 715-643-7171.